Core Responsibilities and ActivitiesLead Generation & Management:

​​● Lead Identification & Generation through various channels

​● Lead Pre-assessment & Profiling: Conduct thorough pre-assessment of leads, ensuring accurate recording of profile information to enhance sales effectiveness.

​● Accurately update CRM with detailed customer engagement activities, ensuring all interactions are logged and follow-ups are timely.

​● Enriching Unconverted Leads: Work on enriching leads that were not converted, keeping them engaged for future opportunities.

Sales Execution:

​● Sales target achievement

​● Customer Engagement & Negotiation: Engage with potential and existing customers, effectively negotiating terms to close sales

​● Quotation & Sales Order Creation: Generate accurate quotations and sales orders using the CRM tool, ensuring customer needs are met promptly.

Customer Relationship Management:

​● Customer Relationship & Retention: Manage customer relationships by handling concerns with professionalism and implementing strategies to retain customers and ensure their satisfaction.

​● Customer Feedback Collection: Actively seek feedback on customer perceptions of quality and service to continuously improve offerings.

​● Post-Sales Support: Ensure customer satisfaction post-sale, working to retain customers and secure repeat business.

Market Analysis & Reporting:

​● Gather, analyze and report data on market trends and insights to help grow market share and expand business opportunities

● Lost Business Analysis: Analyze reasons for lost business and unconverted leads, providing actionable feedback to improve future sales efforts.

● Cross-Department Collaboration: Work closely with marketing, operations, and leadership teams to ensure alignment of sales strategies with market trends, product launches, and overall company objectives.

Administrative Support

● Internal reporting

● Account Management Support: Assist in administrative tasks related to account management, ensuring smooth operations and client satisfaction.

What do you need to succeed in this role?

● Proven Sales Expertise & Strong Representation Skills

● Excellent Listening & Cultural Awareness: A good listener capable of understanding customer needs and concerns, with sensitivity to diverse cultural dynamics.

● Target-Driven Commitment: A high level of commitment to driving the organization toward achieving its sales goals.

● Problem-Solving Skills: A resourceful problem-solver with a solution-oriented approach, able to address challenges effectively and efficiently.

● Self Motivated & Independent Work Ethic: As a remote employee, you will be expected to manage your daily tasks independently, with consistent communication and alignment with the team.

● Reliable Remote Work Setup: A stable internet connection and a professional home office setup that allows for effective communication with clients and the internal team.

● Technology Proficiency: Familiarity with communication and collaboration tools such as Google Meet and Google Drive and proficiency in sales analytics tools would be advantageous.

Job Type: Part-time